Refund policy

I gladly accept order cancellations within 1 hour of purchase

Due to the handmade nature of items, I do not accept returns or exchanges; however, please contact me if you have any problems with your order at lottiebellesbowtique@outlook.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can review and make it right.

Unfortunately, we cannot accept returns on grab bags, sale items or gift cards.